Handy tips before you begin

If you weren't able to recharge using a credit or debit card that was issued outside Australia, visit from your Pre-Paid device, or select PayPal instead.

To recharge using a voucher register or login to My Account.

Sorry, we're unable to process your recharge request. If you're overseas, you can manage your Pre-Paid service by:

  • visiting from your internet capable device (this site is unmetered so you won't be charged for usage)
  • dialling #100# on your mobile and pressing send